Privacy Policy
Who we are
This website is operated by Flextronics Holding Ltd (trading as Flextronics), a private limited company registered in England and Wales, company number 16777411, registered office F04 1st Floor Knightrider House, Knightrider Street, Maidstone, ME15 6LU, United Kingdom. We are the controller of the personal data described in this policy.
For any privacy question or request, email info@flextronics.uk or write to our registered office.
What we collect
Contact form and enquiries
When you use the contact form we receive your name, email address, enquiry type and message, plus your company name, phone number and quantity or project details if you choose to give them. The form sends these details to us by email. We also receive any details you give us by phone, WhatsApp or email.
Server logs
Like most websites, our web server automatically records technical information for each request: IP address, date and time, the page requested, browser type and referring page. These logs are kept by our hosting provider for security and troubleshooting.
Spam protection
To prevent abuse of the contact form, we store a one-way hash of your IP address and the time of your submission on our server for up to 24 hours. It is not used for any other purpose.
Selling scrap metal to us
If you sell scrap metal to us, the Scrap Metal Dealers Act 2013 requires us to verify your full name and address and to keep records of the transaction. These records must be kept for three years.
Why we use it, and our lawful basis
- To reply to your enquiry and give you a quote: taking steps at your request before entering into a contract, or our legitimate interest in responding to business enquiries.
- To buy, sell or supply goods and services: performance of a contract.
- To keep the records required for scrap metal transactions: compliance with a legal obligation.
- To keep the website secure and prevent spam: our legitimate interest in running a safe website.
We do not sell your data, use it for automated decision-making or send you marketing unless you ask us to.
Who we share it with
Our website and email are hosted by our hosting provider, which processes data on our behalf. Your data may also be shared with professional advisers, or with the police and local authority where the law requires it, for example under the Scrap Metal Dealers Act 2013. Where data is processed outside the UK, for example in the European Economic Area, it is protected by UK adequacy regulations or other appropriate safeguards.
How long we keep it
- Enquiries that do not lead to business: up to 12 months after our last contact.
- Customer and transaction records: as long as needed for the contract and for accounting and legal requirements (scrap metal records at least three years).
- Server logs: for the period set by our hosting provider.
- Spam-protection data: up to 24 hours.
Your rights
Under UK data protection law you have the right to access your personal data, to have it corrected or erased, to restrict or object to its use, and to data portability. To use any of these rights, email info@flextronics.uk. Some rights are limited where we must keep records by law.
You can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to address your concern first.
Cookies
This website does not use cookies, analytics or any tracking technology.
Changes
We may update this policy. The current version is always on this page, with the date it was last updated.